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Faxes failing to send

September 30, 2026 at 4:20 AM

Fax sending to Australian numbers Fax sending to international numbers

Resolved after 11m of downtime September 30, 2026 at 4:31 AM

Resolved - Faxes are sending normally again. A certificate on one of our outbound fax gateways had expired; it’s been renewed and the gateway is back in service. Faxes sent between 04:20 and 04:31 UTC didn’t go through, so please send them again. We’re sorry for the disruption.

Identified - We’ve traced the failures to one of our outbound fax gateways and are routing traffic away from it.

Investigating - Outgoing faxes are failing for Notifyre customers. Faxes you send now won’t go through, and we’ll update this page as soon as we know more. Receiving faxes is not affected.

Last updated: September 30, 2026 at 4:20 AM

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